Privacy policy

We want to be clear about how Flynt uses your personal data. This Privacy Policy explains what we collect, why we use it, who we share it with, and your choices.

We collect personal data you provide directly, data generated through your use of Flynt, and data required to run matching, scheduling, events, messaging, and support. This includes:

• Profile and account data: name, email, company, role, seniority, industry, bio, interests, goals, profile image, LinkedIn URL, and onboarding responses.
• Matching and scheduling data: match status, meeting metadata, reveal and reminder states, scheduling availability, calendar event references, and related operational records.
• Communications data: service emails, support requests, in-app messaging metadata, and optional messaging-channel preferences.
• Payments and event data: meetup registration, payment and refund metadata from payment processors, attendance, and event feedback.
• Technical and security data: IP-based abuse prevention signals, device/browser diagnostics, request metadata, error logs, and fraud-prevention records.

We use your personal data to operate, secure, and improve Flynt. This includes:

• Creating and maintaining your account
• Showing your profile to other Flynt users for introductions, matching, in-person events, and networking
• Generating match context, conversation prompts, and product features that support high-quality introductions
• Scheduling meetings, sending reminders, and handling cancellations or reschedules
• Providing support and resolving account, product, or safety issues
• Running operations, diagnostics, analytics, and abuse prevention
• Processing payments and event transactions where relevant

We may ask for feedback and, separately, your consent before using testimonials for promotional purposes.

• Contract: where processing is needed to provide Flynt features you request (account, matching, scheduling, events, and support).
• Legitimate interests: to keep Flynt safe, reliable, and useful, including fraud prevention, diagnostics, operational logging, and service improvement.
• Consent: where required, including optional marketing, optional integrations/channels, and cookie-controlled analytics settings.
• Legal obligation: where we must retain or disclose certain data to comply with law.

We use administrative, technical, and organisational safeguards to protect your data, including access controls and monitored infrastructure. No online service can guarantee absolute security, but we continuously work to reduce risk.

Your rights

Depending on your location, you may have rights to access, correct, delete, or port your data, and to object to or restrict certain processing. You can contact us at hello@flynt-connect.com for privacy requests.

We send service and account emails, and marketing emails where you opt in. We process delivery and engagement events (for example delivered, opened, bounced, dropped, and unsubscribe states) to keep communications reliable and to honour your choices.

Flynt may schedule meetings and generate event metadata (including attendee details and meeting links) to support the matching experience.

If you connect Google Calendar, Flynt may access and process the minimum calendar data required to identify conflicts and schedule meetings on your behalf, based on the permissions you grant. If you do not connect Google Calendar, Flynt can still invite your email address to meetings, but no connected-calendar data is fetched from your account.

We share data with service providers that help operate Flynt, for example:

• Supabase (database, authentication, storage)
• SendGrid (email delivery)
• Google (Calendar/Meet integrations and analytics tooling where enabled)
• Twilio/WhatsApp providers (optional messaging channels and verification features)
• Stripe (payments and refunds for paid features/events)
• PostHog (product analytics and diagnostics)
• OpenAI (matching-related model features such as embeddings and generated assistance)
• Hosting and infrastructure providers (for example Vercel and related delivery services)
• Operational support tooling used by Flynt to triage and resolve support/safety issues

Where required, we put contractual and technical safeguards in place with processors.

We may enrich non-personal company context from public sources to improve matching context and internal operations.

Profile uploads are stored in managed object storage and served to support profile display. If you provide links (for example LinkedIn), we may retrieve metadata for preview purposes.

• Session and auth controls designed to reduce account misuse
• Rate limiting and abuse detection signals
• Structured operational logging for support and incident response
• Role-restricted access for privileged admin operations

Flynt uses profile signals, heuristics, and model-assisted processing (including embeddings and generated assistance) to support matching and recommendation flows. These systems are designed to support product experience and do not make legal or similarly significant decisions about you without human-controlled product rules.

Your data may be processed in the UK, EEA, and other countries where our providers operate. Where required, we rely on appropriate safeguards (for example contractual transfer protections).

• Active account data: retained while your account is active.
• Deactivated accounts: retained for 30 days to allow reactivation, then permanently deleted from Flynt systems, subject to limited lawful retention exceptions.
• Support and operational logs: retained for operational, security, and compliance needs for limited periods.
• Webhook, outbox, and delivery records: retained for reliability, retries, auditing, and fraud/safety review for limited periods.
• Payment-related records: retained according to legal, tax, and processor requirements.

Flynt is not intended for children under 16 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect their personal data.

We honour product consent controls as implemented in Flynt. Browser Do Not Track signals alone may not trigger separate behavior in all environments.

We may update this policy as Flynt evolves. If changes materially affect data use or consent scope, we may notify you and request updated consent or policy acceptance where needed.

You can contact support from your Flynt dashboard at any time, or email us at hello@flynt-connect.com.